About the role:
Responsibility for good all-round client service and ensuring a first class service
Dealing with customer queries verbally and in written form
Manage electronic data and e-mails, responding within 24hrs
Answering phones being the first port of call for anyone who calls the office
Raising complaints with contractors when works aren’t completed to a satisfactory standard
Follow up of H&S, FRA, Site Reports and lift engineering works, ensuring that all reports are actioned
Completing minutes and site reports

What required:
Previous experience within facilities or property is essential
Full UK driving license is required
A desire to learn and gain knowledge
Good written and verbal communication skills
Ability to use Microsoft Word and Excel
Ability to deal with customers and clients
Positive energy